None a single device connected to the ethernet port and data is being transferred between the computer and the cable modem. Then yesterday the light on the front of the modem went blue and now the internet is so slow cutting in and out intermittently every minute or so.
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Modem flashing blue light. Have spoken to telstra support who informed me they need to monitor the internet for 48 hrs and that the blue light means the modem is struggling to connect to the nbn. Verify all cable connections and try resetting the modem. On a modem or a routermodem combo similar to routers most modems both cable and dsl have a light dedicated to the broadband connection. The udm will have two differences firmware upgrade flashing will be only white led versus white and blue. The flashing blue light can be turned off by pressing on the window in the side of the modem. Go back to the modem configuration page and click the button reset all defaults step 10 allow up to 30 minutes for your cable modem to fully boot back up.
This light is often labeled as online cable sync or. I still do not know what it indicates but it has not caused any problems in the computers connected to the modem by cable or wireless. I am complex customer service specialist nominally working with most assurance products. Wireless should start working again. Pulsing blue blue onoff indicates connecting to the internet. In response to gr8mates.
Assuming it is either a tg587 or tg797 modem press the eco button and it should change to green. None scanning for configuration parameters. Fast flashing blue indicates booting up. None connected to 1000 mbps. Blue light on wifi and wont connect. If you are having troubles connecting to the internet first try to reset the modem by unplugging the power cord from the modem and wait 1 to 2 minutes.
Solid blue indicates connected to the internet. If your send light is still blinking the issue is not something you can repair. The lower front side of the router has a status light that can have the following conditions. When the modem lights come back on restart your computer or if your modem is connected to a router unplug your router for 30 seconds and plug it back in again. White and blue led white and blue leds apply to all our unifi access points routers switches and the udm base model with the exception of the legacy devices.