A solid green light indicates the unit is properly connected to power. Check the coax power cycle is all the reps over the phone can support you.
Arris Surfboard Sb6121
Yellow light on modem. Sorry to be the bearer of bad news. Make sure the cable isnt a crossover type cable. When i connect my wireless linksys e1550 router to my arris 722 modem the link light goes from green to yellow and flashes. Blinking yellow means its not getting a signal. Light flashing yellow on arris modem when connected to linksys router not sure how stable the wireless connection is. Yellow1 connected to the internet high speed.
I find the wireless spotty as opposed to using a direct connection from the modem to my machine since at least the light is green. On a modem or a routermodem combo similar to routers most modems both cable and dsl have a light dedicated to the broadband connection. Pulsing yellow there is a network error. It may be yellow or green to indicate the connection speed. You might need to unplug and plug in each. 2 points 1 month ago.
Check that the ethernet cable is connected to both your router and your modem and both devices are turned on. This light is often labeled as online cable sync or. If another ethernet rj 45 cable is available swap out cables to make sure yours isnt defective. You need to call tech support and schedule skmeone out. Verify youre using the provided yellow ethernet cable and check the connections to the computers network interface card nicethernet port and the ethernet port on the back of the motorola modem. For the past couple of weeks the us light on my arris modem cable box whatever its called has been orange i have no idea why but i would like to fix it.
Ensure all telephone cable connections are tight and secure and reboot the modem and router if applicable. 2 points 1 month ago. A blinking light means you are having difficulty connecting to the internet. A blinking red light indicates a possible modem failure.