But it shouldnt be overly long. Xfinity internet and wifi connection troubleshooting if you are having xfinity internet connection problems troubleshoot your connection with these step by step solutions.
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Xfinity modem flashing orange. You can try to turn off the box and unplug it. Is the orange light on the port topbottom or leftright side of the port. Comcast made me call the arris manufacturer. If the light is flashing very slowly please chat with us. A flashing light indicates a phone is off the hook. Learn what your xfi advanced gateway led lights signify.
This included a 50month promotional discount for 2 years. Press and hold the power button on your internet router. I then purchased a motorola 24x8 cable modem mb7621. Got on the phone the other day with a nice woman from comcast. Check to see if the issue persists. Dropped off old modem picked up new modem.
For the last two years i was on an xfinity super triple play contract with 4k netflix and gigbit internet that cost me after promotional discount and bundling with xfinity mobile approximately 182. In june my 2 year promo ran out and the bill increased to 213. I drove a mile to the store and dropped off my tv boxes. See reset your modem for xfinity internet or xfinity voice for instructions. Came home plugged it in. Wait for like 3 minutes and turn it back on.
If all is same you might want to call technical support for further assistance. Initially comcast sent tech 1 and she changed my attic cable splitters. Plugging the power back in. I believe the first time you try to use the hub it needs some extra time to get itself ready. Unplugging from the socket. Plug the power back in and wait for internet services to start.
Unplug the power from your internet router. It might be that there is a signal disruption or something that has to do with the signal. After that i called again to complain and comcast blamed my arris modem so i returned it to amazon arris did confirm there is a lawsuit about that model modem sb6190. She didnt try to keep me or upsell me. An orange blinking light should mean that the hub is connecting at 10100 which is what the ethernet port on the hub is. I dropped cable tv and upgraded my internet.
If the light is off youll need to reset the xfinity voice modem.