Turn the modem and the router off. Disconnect power from modem and router for up to 10 minutes.
Spectrum Internet Plans Amp Pricing Speeds Up To 940 Mbps
Spectrum router cannot connect with current settings. Connect one end of the second coaxial cable to the other splitter output and connect the other end of that same cable to the modem you purchased. When deco works in access point mode its no problem to connect more than 1 deco unit to the existing router directly. Network connection issue router cannot connect with these settings i have been using my nighthawk router and dm200 modem for a year now and have never had an issue until i went to upgrade my speeds to 80mbs i found out century link doesnt support that modem for those speeds so i said okay well ill go back down to 40 my mistake obviously. Reset router settings if you have tried everything but nothing helps to access the router settings on the web interface you have to try resetting your device to the factory defaults. Turn the modem on wait 2 min turn the router on. Make sure ethernet cable goes from modem into wan port on your router.
Then do set up. Disconnect the spectrum receivers coax cable from the wall outlet. Here are two typical connection structures. Deco can be used with an existing router. Wait a few minutes. If you havent set up router i recommend you.
However ive had issues with netgear products and their inability to work with charter. This often fixes this type of issue. Then plug in router. If not you will need to do setup. When deco works in router mode its not suggested to connect more than 1 deco unit to the existing router directly as it may cause a network loop. Unplug both modem and router.
Connect one end of the spectrum receivers coax cable to one of the out connectors on the splitter. User make sure you have the ethernet cord from the modem go into the internet port of the router. Connect one end of the short coax cable to the outlet in the wall and the other end to the side of the splitter with the single connection in. In most cases you should press and hold the hidden reset button for 15 30 seconds while the router is powered on. So you may want to confirm the above and call your isp support. Reconnect power to modem wait for it to fully boot i suggest another 10 minutes then power up router and wait again maybe 10 minutes.
Locate the modem id mac address for your new modem typically located on the bottom it will usually appear after the letters mac or ea eg. Wait a few minutes.
Gallery of Spectrum Router Cannot Connect With Current Settings
