After a power cut in the early hours this morning my home broadband light on the bright box is red and isnt receiving internet although the wireless light is green but still no internet connection. Your bright box 2 is set up for fibre broadband.
Ee On Twitter Are All Of The Lights Green On Your Router
Red broadband light ee. Youll find more help with this in our guide track my home broadband and home phone order. Is your broadband service active. The page 19216811 tells that my internet connection is disconnected and i cant solve the problem by clicking on the connect button. Turn your hub off and on again using the power button. Freeserve 48k dial up 2005. If the light still doesnt turn aqua use a paperclip to press your hubs factory reset button while your hub is switched on.
Option 3 for home broadband ee tv. Power light on red all the time means faulty router. Wanadoo 1 meg bb 2007. If youre on our standard broadband service try switching settings to adsl. Check all your cables are connected. Ive checked all the connections and they are fine my phone line has a dial tone and can make calls.
Orange 8 meg llu 2010. Ive got my email and sms telling me the broadband plan is up and running yesterday after 20 days of wait and when i have done all the setup as instructed by the quick starter guide the routers broadband light is red power and wireless are both green. My router has a red broadband light the power and wifi are nice and green. Youre not receiving broadband signals. Hold the reset button in for around 20 seconds until the light turns green again. Check your service is active if youve just joined ee or moved home your broadband account might not be live yet.
Phone ee for a replacement. Im not a new customer and its the first time that i have issues with ee. Learn explanations as well as hints and tips on what the lights on the ee tv box mean including the green light no light red light and flashing green light. Orange 16 meg llu 2011. The broadband light is red on my router. If youre new to ee home broadband or youve recently moved house you can check your service is live by logging in to your account.
Option 2 for 4g wifi. I am a new broadband customer to ee broadband. Theres a problem somewhere. Orange 2 meg bb 2008. If the hub light is red or steadyflashing yellow after four minutes move on to the step below.