This feature can depending on your thermostat model use two different triggers to decide whether youre home. Is a useful troubleshooting step if your thermostat is stuck or frozen has trouble.
Google Nest Support On Twitter If Your Nest Thermostat Has
Nest thermostat shutting down. Just to clarify do you think this is a larger hvac problem or something specific to the thermostat. Nest thermostats that were updated at the end of 2015 or beginning of 2016 to software version 513 or later may have some issues including becoming unresponsive not efficiently charging the battery or shutting down completely. Nest suggests recharging and restarting your thermostat to resolve the glitch and get it up and going again. When the pop up menu appears select off. It also might say cool depending on the weather in your region at the time. Down in the bottom left corner tap on heat.
Restarting your nest thermostat maintains all your settings similar to restarting a computer phone or tablet. The motion sensor on the thermostat unit itself and the gps on your phone aka. My furnace keeps shutting down. All you have to do is press down on the unit itself for around ten seconds until the screen shuts off and begins rebooting. If your nest is completely unresponsive. To perform a reset simply press down the nest and hold it in for about 10 seconds in which you will see the nest go black as if its powering off.
Before you start troubleshooting. On the nest thermostat these features are called auto away and homeaway assist respectivelythe former uses only the nest thermostats motion sensor to determine whether someone is. Open up the nest app on your phone and select your nest thermostat on the main screen. The first thing to try probably not surprisingly is turning the thermostat off then turning it on again. Wait a few moments and note if the nest turns itself back on or not. Sometimes your nest thermostat may just freeze up and you wont be able to navigate around menus or do anything with it but luckily theres still a way to reboot it.
If theres a power issue your thermostats battery will drain and it will turn off wi fi the display and other features to preserve battery life. Ok so my nest thermostat keeps shutting off and i found out the problem. Looks like hvac so i take off the door and put it back on and it starts right up. A manual reset of the nest thermostat seems to be working for most people with these annoying issues. To do this press the thermostat ring then go to settings reset restart ok.
Gallery of Nest Thermostat Shutting Down
