Go to your device wifi settings and connect to ihome smartplug xxxxx. Both radios are attached to the same network so it shouldnt matter which frequecy the setup device is attached too.
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Ihome smart plug loses connection. Alternative method for ios. Open the ihome control app select add device make sure the plug is connected to an outlet. Select ihome smartplug xxxxxx and tap continue you will see a popup message add accessory to network tap allow to set up device. Sometimes they stop working after an hour or so. 2 are isp6x firmware 0310 and one is an isp5 firmware 0917. This will cause it to reboot.
Smart plugs wont connect this is a problem of the iot mfr setup software. Step 1 ensure you have the latest version of the ihome control app from the app store ios version 221 or android version 325. Scroll down and tap on the ihome smartplug xxxxxx tap next on the top right. Tap next to search for the device. Configure it to your preferred wifi network. Tap done when the accessory has joined your chosen network.
Select ihome smartplug xxxxxx and tap continue. Then re open the ihome app and proceed from step above. They dont roam so if the closest ap got powered off or reset the plug can move to a weak connection and wont move back. Sometimes smartthings will say it is connected but i cant control them or it will say your plug seems to be disconnected. Ever since the big outage from ihome in january this year my ips5 devices have all been acting up in smartthings. If you have multiple access points you need to check the aps to see where the plugs are connected.
Ihome smart plugs keep disconnecting from homekit. If you previously connected an ihome smartplug with smartthings and later install another plug smartthings will automatically pull your new device from your ihome account. Make sure the plug is connected to an outlet. However it seems about every day or 2 they lose connection to apples homekit. I have 3 ihome smart plugs. Tap next to search for the device.
Connect additional ihome smartplugs. They are not considering weather the setup device can be on a 5ghz while the iot device only supports 24ghz. They still function perfectly with homekit and with the ihome app but they appear to lose connection with smartthings. Tap login and grant smartthings permission to access your ihome control devices by tapping authorize. Step 2 unplug your smartplug from wall power wait a moment and then plug it in again.
Gallery of Ihome Smart Plug Loses Connection
