If not its possible that you set up the group correctly but your device isnt currently supported. Alexa smart home group errors can appear in several ways.
Alexa Smart Home How To Get Started With A Connected Home
Alexa smart home groups not working. You can check or change the wi fi settings in the alexa app. Alexa cant find the device. Check with your smart home device manufacturer for more information. This way you can use voice controls to control multiple devices with a single command such as turn off bedroom lights. The philips hue integration has thrown an error. Alexa will scan your home network and use the pre installed skills to locate devices.
To create a smart home device groups in the alexa app. The alexa app enables you to link smart home devices in a group. Just ask an alexa enabled speaker. If the command works you are all set. Select change next to wi fi network. It runs the other non hs related actions in the routine.
Or head to the amazon alexa app tap devices on the bottom right of the screen and then press the button at the top right see above. After deleting all the groups on amazon alexa app start recreating them with a different name which never used before. Go to the menu and select the devices icon. Select the devices icon. Select the devices you want to include and then save. Select the icon and then add group.
Follow the on screen instructions to update your wi fi information. Some smart home device only work with 24 ghz wi fi band connections. Im using alexa to trigger homeseer events. Use alexa multiroom audio commands to check if its working or not. The devices are listed in alexa. The name of the group is already in use.
Just not the hs. Now it doesnt work. You will notice that if you have large groups all devices will be turned on or turned off one after the other but that takes some time to complete. I accomplish this by creating a virtual device and hs3 then have alexa look for new devices. A work around i found was to momentarily rename the sonos speaker something else but do this only in the alexa app not the sonos app and then create the home group and then rename the device back to how it is in the sonos app ie. To test this try standing in a room where you have just created an alexa enabled group and say alexa turn on the lights.
However the routine that triggers the hs event doesnt seem to trigger the event. Alexa discover my devices. Use pre set group names or create your own and then select next. The problem with alexa groups is that whenever you turn onturn off a group alexa will send multiple command individually that end up being queued for the isy. Still devices are unreachable or you are unable to fix the issues then dial toll free number to get instant help from experts.